Widerrufsbelehrung

1. Cancellation right

You have the right to cancel this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you, or a third party nominated by you who is not the carrier, take(s) possession of the products or, if several products which the customer has ordered as a single order are delivered separately, the day on which you, or a third party nominated by you who is not the carrier, take(s) possession of the final product.
To exercise your cancellation right you must inform us

HOYER Handel GmbH
FAO
teknihall Elektronik GmbH
Breitefeld 15
D-64839 Münster

E-Mail: service-gb@hoyerhandel.com
Tel: 00800 4212 4212
Fax: +49 (0) 6071 3902 25

in a clear statement (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can use the cancellation form template below for this, but you do not have to. To comply with the cancellation period it is sufficient if you notify us of your decision to exercise your cancellation right before the end of the cancellation period.

Consequences of cancellation

If you cancel this contract we must refund all payments that we have received from you, including delivery charges (with the exception of additional costs incurred due to you choosing a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days of the day on which we receive notification of your decision to cancel this contract.  Payments will be refunded using the same payment method that you used for the original transaction, unless an alternative method has been expressly agreed with you. You will not under any circumstances incur fees as a result of this refund. We may refuse a refund until we have received the returned products or until you have provided evidence that you have returned the products, whichever is the earlier.

You must return the products to us promptly and at the latest within fourteen days of the day on which notify us of your decision to cancel this contract. This period will be deemed to have been complied with if you send the products before the end of the fourteen day period. We will cover the costs of returning the products if you use the returns label included with the delivery. Otherwise you are responsible for the direct costs of returning the products yourself.

You will only be liable for any loss in value of the products if this loss in value can be attributed to handling of the products by you that is not necessary in order to check the nature, features and function of the products.

2. We hereby inform you about the cancellation form template in accordance with the provisions of the statutory regulations as follows. However it does not have to be used.

Cancellation form template

3. Exclusions

The cancellation right does not exist for contracts

  • for the supply of products which are not prefabricated and which require individual selection or determination by the consumer or which are clearly tailored to the personal requirements of the consumer;
  • for the supply of products that can spoil quickly or that have a short expiry date;

The cancellation right expires early for contracts

  • for the supply of sealed products which are not suitable for return due to reasons of health or hygiene if their seal is removed after delivery;
  • for the supply of products if these are inseparably mixed with other products due to their nature after delivery;
  • for the supply of audio and video recordings or computer software in sealed packaging if the seal has been removed after delivery.